I think it may be the bios password. I do not need to get into the bios to change anything I just want to log on to the machine.
Does anyone know if this will work?
If you don't know if this is the BIOS password (or maybe a built-in HDD password, or some security feature of the laptop), then anyone can know how/if it is possible to solve this.
You have not mentioned the exact model of the laptop, but in any case, I would recommend to get in contact with the specific laptop’s support (forum?) to ask for advice (and maybe to know what exactly is happening and why).
FWIW, laptops usually have additional security features, which make the passwords' recovery or passwords' breaking much more difficult (and usually useless).