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Trying to reset the Administrator password

Posted: Fri Oct 08, 2010 6:08 am
by Phread
Went into tools and passwrod renew. Then tried to get to the c:\Windows directory. Get a message stating that the drive is not formatted. I think that is where I need to be for the next step.

What am I doing wrong?

THX in advance -

Phread

Re: Trying to reset the Administrator password

Posted: Fri Oct 08, 2010 9:43 pm
by The Piney
Is the drive detected in BIOS and showing the correct size?

Providing more info. could help too. Such as OS, system specs, etc.

Re: Trying to reset the Administrator password

Posted: Tue Oct 12, 2010 5:25 am
by Phread
Pretty much know what was wrong. Safeboot (a drive encryption system) is on the laptop. That is why the drive appeared to be unformatted.

Thanks for all replies.