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Trying to reset the Administrator password
Posted: Fri Oct 08, 2010 6:08 am
by Phread
Went into tools and passwrod renew. Then tried to get to the c:\Windows directory. Get a message stating that the drive is not formatted. I think that is where I need to be for the next step.
What am I doing wrong?
THX in advance -
Phread
Re: Trying to reset the Administrator password
Posted: Fri Oct 08, 2010 9:43 pm
by The Piney
Is the drive detected in BIOS and showing the correct size?
Providing more info. could help too. Such as OS, system specs, etc.
Re: Trying to reset the Administrator password
Posted: Tue Oct 12, 2010 5:25 am
by Phread
Pretty much know what was wrong. Safeboot (a drive encryption system) is on the laptop. That is why the drive appeared to be unformatted.
Thanks for all replies.