Trying to reset the Administrator password

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Phread
Posts: 2
Joined: Fri Oct 08, 2010 6:01 am

Trying to reset the Administrator password

#1 Post by Phread » Fri Oct 08, 2010 6:08 am

Went into tools and passwrod renew. Then tried to get to the c:\Windows directory. Get a message stating that the drive is not formatted. I think that is where I need to be for the next step.

What am I doing wrong?

THX in advance -

Phread

The Piney
Posts: 370
Joined: Mon Apr 30, 2007 11:06 am
Location: FL

Re: Trying to reset the Administrator password

#2 Post by The Piney » Fri Oct 08, 2010 9:43 pm

Is the drive detected in BIOS and showing the correct size?

Providing more info. could help too. Such as OS, system specs, etc.

Phread
Posts: 2
Joined: Fri Oct 08, 2010 6:01 am

Re: Trying to reset the Administrator password

#3 Post by Phread » Tue Oct 12, 2010 5:25 am

Pretty much know what was wrong. Safeboot (a drive encryption system) is on the laptop. That is why the drive appeared to be unformatted.

Thanks for all replies.

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