Vista Boot Black Screen. Help needed.
Posted: Mon Jan 12, 2009 7:01 pm
I have a Dell 1705 laptop with Vista Premium SP1. It will boot up to the point of entering user info, then it will crank a bit and then all I get is a cursor. It cranks a bit and the McAfee logo appears and then it is back to the black screen. Just the cursor. control-alt-delete does nothing. In fact if I wait long enough the McAfee nag screen comes on and I can get to all the McAfee menus. But nothing else.
Same thing when going into safe mode. I have logged on in both user accounts, same thing. I have removed the battery and pressed power button, then rebooted. same thing.
But it works fine with boot CD. There are no prior registry errors to go back to.
So, I have a Dell 1705, Vista Premium boots up black screen, McAfee nag screen pops up and I can run all the McAfee crap, nothing else. No start menu, no key commands work.
Wadda I do? This is a customer's computer. I feel like a real dope. Any help would be appreciated.
Same thing when going into safe mode. I have logged on in both user accounts, same thing. I have removed the battery and pressed power button, then rebooted. same thing.
But it works fine with boot CD. There are no prior registry errors to go back to.
So, I have a Dell 1705, Vista Premium boots up black screen, McAfee nag screen pops up and I can run all the McAfee crap, nothing else. No start menu, no key commands work.
Wadda I do? This is a customer's computer. I feel like a real dope. Any help would be appreciated.