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Help on SafeGuard Easy

Posted: Sat May 16, 2009 2:13 am
by ngk
Hi,

I bought laptop from a company. But it has SafeGuard Easy V4.30.0 installed on this. When I tried to install OS on this it says there is no hard disk. I was wondering is there any way to uninstall SafeGuard and install OS on this laptop. Any help much appreciated.

Thanks

Posted: Sat May 16, 2009 9:29 am
by The Piney
My suggestion is to contact the company you bought it from. If it was bought legitimately they should be able to give you the password.

If that fails, you can use DBAN or other disk wiping utility to totally erase the drive but this can cause issues if a restore partition or a disk installed setup utility is installed

Posted: Sat May 16, 2009 12:50 pm
by Icecube
Your Windows (XP) installation disk, probably doesn't have the necessary drivers to detect your hard disk (if it is a SATA drive).
viewtopic.php?p=6238

Also try flushing the MBR

Posted: Wed Jun 24, 2009 12:48 pm
by ECAdmin
Hi ngk,

SGE is a software encryption program that adds itself to various parts of the Windows registry and to the MBR (master boot record) of the drive.

To wipe it from the HD and allow the drive to be recognized on install run the "fixmbr" command.

After wiping the MBR you many need SATA drivers, but in my experience once the MBR is wiped the installion is able to proceed without further issues.

Hope this helps.