It is currently Mon Nov 24, 2014 12:07 am

All times are UTC - 8 hours




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Can UBCD 3.3 help me - vista update configuration stalling?
PostPosted: Thu May 14, 2009 12:32 pm 
Offline

Joined: Thu May 14, 2009 12:06 pm
Posts: 3
Hello All

I am an unsophisticated user and have suffered at the hands of a Vista update.

My Acer laptop is now stuck in a loop of trying to configure the update at "stage 3 of 3" and just restarts to end up at the same screen again. It's a problem known by MS - http://support.microsoft.com/kb/949358

I can get into the set up and have tried starting in safe mode and tried the repair tool installed on the hard drive, neither have worked.

Microsoft are providing support by email but insist I need to have a DVD of Vista, which I don't have (came pre-installed). I don't have any recovery disk either. Acer support told me to restore the laptop to factory settings and lose all my data etc, they will not send me a CD.

I have paid someone a small fee to get all my data onto an external hard drive as I was scared of losing everything.

I have bought UBCD v3.3 from an ebay source. I can get to the menu screen of UBCD but I am not sure which tool to try. Also, some times I've tried one of the options it just takes me to a dos screen "Error: file not found" and then I cannot get back to the main menu.

So, if you can advise at all I would be VERY grateful:

1. can I try UBCD to sort this Vista update problem?
2. if so, what tool should I use from UBCD menu?
3. if I am just getting a dos prompt from my selection on UBCD does it mean the CD I've got isn't working?

Many thanks for any advice!


Top
 Profile  
 
 Post subject:
PostPosted: Thu May 14, 2009 2:18 pm 
Offline

Joined: Fri Jan 11, 2008 2:52 pm
Posts: 1278
UBCD can't repair your Vista installation.

Try Windows Vista Recovery Disc:
http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

_________________
Download Ultimate Boot CD v5.0: http://www.ultimatebootcd.com/download.html
Use Parted Magic for handling all partitioning task: http://partedmagic.com/


Top
 Profile  
 
 Post subject:
PostPosted: Fri May 15, 2009 5:39 am 
Offline

Joined: Thu May 14, 2009 12:06 pm
Posts: 3
Thanks Icecube

I've seen someone in their blog has had the same problem and resolved it with the download.

I'll give it a try!

Many thanks :D


Top
 Profile  
 
 Post subject:
PostPosted: Mon May 25, 2009 8:19 am 
Offline

Joined: Tue Sep 09, 2008 4:37 pm
Posts: 462
Location: California, USA
Symone wrote:
Thanks Icecube

I've seen someone in their blog has had the same problem and resolved it with the download.

I'll give it a try!

Many thanks :D


I had this same exact issue plague my first vista 64bit install. It was related to one of the performance and compatibility updates...so after reinstalling since I didnt care if I lost anything and it was a fresh install anyways, I installed everything BUT the performance and compatability updates first, then went back and installed each one at a time and worked flawlessly.

_________________
~Just StopSpazzing~

Visit the UBCD Wiki: http://wiki.ultimatebootcd.com
Please check your UBCD ISO MD5 Hash Sum; May prevent issues later on by not having an exact copy.

Currently Working on Common Issues and Repair Tips on the Wiki.


Top
 Profile  
 
 Post subject:
PostPosted: Thu Jul 23, 2009 6:21 am 
Offline

Joined: Thu May 14, 2009 12:06 pm
Posts: 3
Thanks

I ended up paying someone to sort it out for me. It seems I had XP and Vista on my laptop (somehow???) and was running a mix of both.

Could be my boyfriend's father who I inherited the laptop from.

Anyway for £94 (plus another £60 for first back-up) it was sorted and updates fine now.

Just needed to get it sorted before I tore all my hair out :D


Top
 Profile  
 
 Post subject:
PostPosted: Wed Sep 30, 2009 4:26 pm 
Offline

Joined: Tue Sep 09, 2008 4:37 pm
Posts: 462
Location: California, USA
Glad that your computer is working again!

_________________
~Just StopSpazzing~

Visit the UBCD Wiki: http://wiki.ultimatebootcd.com
Please check your UBCD ISO MD5 Hash Sum; May prevent issues later on by not having an exact copy.

Currently Working on Common Issues and Repair Tips on the Wiki.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 

All times are UTC - 8 hours


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  

Protected by Anti-Spam ACP Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group