leon wrote:
yes - i mean the BIOS Settings
i could change (before this problem occured)
the BIOS settings, means f.e. setting the boot order
and so on...
now i can only change the time and date of the
bios...nothing more, everything is disabled...
This means, as I already said, that you have some "SETUP" password.
As a general rule, BIOS's can have 2 passwords, one for normal "user" (less permits) and another for "administrator" or "SETUP" password.
Several possibilities are available:
-both passwords are set, but they are different from each other;
-both passwords are set, and they are equal;
-SETUP password is set, no USER password is set;
-USER password set, no SETUP password is set;
-no password is set in any of both options.
The unavailability to change settings in the BIOS points to some SETUP password, intentionally or not.
You need to erase or insert the SETUP password, somehow. Either you guess the correct SETUP password, or you need to erase it by some jumper or by taking the BIOS battery out for 3 ~ 5 minutes.
If you take out the battery, you will need to replace it, and get into the BIOS at
FIRST boot, to reconfigure it correctly, before booting into your OS.
Quote:
administrator password is enabled
user password is enabled
but you can not reach anything besides the date and
time in the menu of the bios
i loged in at the bios as "user"
You need to type the SETUP password instead of the USER password, and by this method you will get to change any BIOS setting, including the possibility to change both passwords or to erase them from within the BIOS itself.
Quote:
i tried the tools:
WipeCMOS V1.2
boot umbpci (semi defense/silent/optional)
safe CMOS wipe
wipe all CMOS settings
Have you tried WipeCMOS website?
Quote:
i don´t want to open the laptop,
and take out the cmos battery,
because of the guarentee...
First, I'm not sure you must open the laptop to replace the battery. But if you must and you know it, then that means that you already have the relevant documents. Have you tried reading / searching them at ASUS website/forum?
BTW, you still haven't provided the relevant info here about the exact model of laptop. If you search for help here, or at ASUS, or at WipeCMOS, or at any store you buy laptops, you need to provide this info.
If you still have guarantee, then try contacting them (whoever gives you guarantee / support).
Quote:
also i thought the CMOS wipe is doing
the same...
Maybe yes, or maybe other software tool could. I'm not sure. But if you have guarantee, and you have set some SETUP password by mistake, your support should be able to help you.
Taking the BIOS battery shouldn't be some extreme mistery, and the problem should be resolved in less than 10 minutes.
Your support guy (since you have a valid guarantee) should be able to tell you if taking the BIOS battery can compromise the guarantee or not.
Also, in case you take out the BIOS battery out, first you should need to take out the "big" laptop's battery.
Also, it is possible that the BIOS has a "default" SETUP password, which was automatically activated when you tried to erase it using the WipeCMOS tool. Again, the laptop's documentation may be of help, and your support too.