Disk read error on Vista
Posted: Tue Nov 30, 2010 7:22 am
My boyfriend's computer shut down last night and when he rebooted it gave him this error:
A disk read error occurred
Press Ctrl + Alt + Del to restart
He is running Vista, it did not have SP2 installed yet and it's never had this problem before. All he installed yesterday was a game called Pirates of the Burning Sea, and I ran a virus check on it while installing so I know nothing happened from that. His computer was working all day until the shut down.
I did a search for this error and was led to the UBC site. I am unsure however what I should be doing to fix the problem. From what I've read so far, I'm under the impression that I should back up the hard drive, and then run some diagnostics on it to see if it's damaged. I've never done something like that on my own before though so I could use some advice on what programs I should be running and in what order. And anything else I should be looking for or trying to resolve this issue and get his computer back up and running. I hope this is the right place to post this, I could not find a comprehensive FAQ that included this issue and what I should do about it. I appreciate any help!
A disk read error occurred
Press Ctrl + Alt + Del to restart
He is running Vista, it did not have SP2 installed yet and it's never had this problem before. All he installed yesterday was a game called Pirates of the Burning Sea, and I ran a virus check on it while installing so I know nothing happened from that. His computer was working all day until the shut down.
I did a search for this error and was led to the UBC site. I am unsure however what I should be doing to fix the problem. From what I've read so far, I'm under the impression that I should back up the hard drive, and then run some diagnostics on it to see if it's damaged. I've never done something like that on my own before though so I could use some advice on what programs I should be running and in what order. And anything else I should be looking for or trying to resolve this issue and get his computer back up and running. I hope this is the right place to post this, I could not find a comprehensive FAQ that included this issue and what I should do about it. I appreciate any help!